Cancellations and Refunds Policy

At Advance Hi-Tech Kisan, we are committed to providing high-quality services and products to our customers. We understand that there may be instances where cancellations or refunds are necessary. This policy outlines the terms and conditions governing cancellations and refunds for our products and services.

Cancellations

Order Cancellation by Customer

• Customers can request to cancel their order within 7 days of placing it.
• If the order has already been processed or shipped, cancellation may not be possible.

Order Cancellation by Advance Hi-Tech Kisan

• We reserve the right to cancel an order in cases where:
  • The product is out of stock.
  • There is a pricing or technical error.
  • Payment is not completed.
• In such cases, customers will be notified, and a full refund will be initiated.

Refunds

Eligibility for Refunds

Refunds are applicable for:

• Orders cancelled within the eligible time frame.
• Products that are defective, damaged, or incorrect upon delivery.
• Services not rendered as promised.

Refund Process

• Customers must submit a refund request by contacting us at advancehitechkisan@gmail.com or calling 83182 32188 within 7 days of receiving the product or service.
• Refund requests should include proof of purchase and details of the issue.

Refund Time Frame

• Approved refunds will be processed within 7 days of the request approval.
• Refunds will be credited to the original payment method.

Non-Refundable Items

Certain products/services may not be eligible for refunds, such as:

• Perishable goods.
• Customised products or services.
• Items marked as non-refundable in their description.

Contact Us

If you have any questions or concerns regarding cancellations or refunds, please reach out to us at:

• Email: advancehitechkisan@gmail.com
• Phone: 83182 32188